Front Desk Receptionist

We are seeking a Front Desk Receptionist who is friendly, well-spoken, detail-oriented, and conscientious. The ideal candidate thrives in a fast-paced environment, enjoys working with people, and is passionate about delivering excellent customer service. 

Training sessions will be offered throughout employment to support ongoing growth and success. We are looking for positive, friendly, upbeat, and personable team members who will maintain a professional appearance at all times, will excel in a fun, fast-paced environment, and be part of a successful team.

Key Responsibilities:

• Greet and welcome guests with warmth and professionalism
• Manage phone calls, emails, and appointment scheduling with accuracy
• Maintain knowledge of spa services, products, and promotions to assist guests
• Process check-ins, check-outs, and retail transactions
• Ensure reception and lobby areas are clean, organized, and inviting
• Communicate effectively with team members to support daily operations
• Uphold company policies, procedures, and service standards

Qualifications:

• Strong communication and interpersonal skills
• Detail-oriented and highly organized
• Ability to multitask and thrive in a fast-paced setting
• Professional appearance and positive attitude
• Prior front desk, spa, salon, or hospitality experience preferred but not required

Compensation & Benefits:

• Competitive hourly pay
• Performance and retail sales incentives
• Ongoing training and career development
• Supportive and positive team culture

Work Location: In Person at Kalani Day Spa in Scotts Valley, CA 95066

To apply, email your resume to info@kalanidayspa.com.